Customer service > Cancellation form
If you wish to cancel your order you have 14 days to do so from the date of receipt of goods. We would kindly ask that you send this completed form so that we may be able to arrange collection of goods and refund.
All return of goods will be subject to Terms & Conditions.
1 Poolboy Industrial Estate
Ballinasloe, Co.
Galway, Ireland.
+353 (0)9096 44992
Submitting the form :
You can fill in the form online, and we will notify you by email as soon as we receive it.
Alternatively you can send us this withdrawal form by email, fax or via traditional post, accompanied by your signature and the date of submission (the date of the letter, email or fax will serve as proof).

Product return:
You have a maximum of 14 days after your withdrawal request to return the products.
Returned products must be in their original condition, accompanied by their original packaging.

Reimbursement will be made within 14 days after receipt of the products in their original condition.
All website orders are delivered within 3 to 5 working days from the date of order in Ireland only.
Delivery times outside Ireland can be found in the shipping section when you are checking out.
All returns of orders must be made within 30 days of invoice date.